Gold Standard Heating and Air Conditioning LLC Limited Warranty on Workmanship and Services Rendered and Terms of Service

At Gold Standard Heating and Air Conditioning, LLC, we take pride in the quality of our workmanship and the services we provide. Our commitment to excellence ensures that our customers receive the highest level of service and satisfaction. To demonstrate this commitment, we offer the following limited warranty on all workmanship and services rendered.

**Workmanship Warranty**

We guarantee the quality of our workmanship for a period of 1 year from the date of service. This warranty covers any issues arising from our labor and ensures that any defects in workmanship will be addressed promptly and efficiently.

**Scope of Warranty**

1.**Labor Coverage**: Our warranty includes all labor costs associated with repairing or correcting any defects in the workmanship performed by our technicians during the initial service visit.

2. **Service Standards**: All services provided by Gold Standard Heating and Air Conditioning LLC are performed by highly trained and certified technicians who adhere to the highest industry standards. We use only the best tools and equipment to ensure the quality and reliability of our services.

3. **Response Time**: In the event of a warranty claim, we prioritize prompt response and resolution. Our goal is to minimize any inconvenience and restore your heating or air conditioning system to optimal performance as quickly as possible.

**Warranty Exclusions**

While our warranty is comprehensive, there are certain exclusions that apply:

1. **Third-Party Interference**: Any work performed on the system by unauthorized third parties or tampering with the system will void the warranty.

2. **Wear and Tear**: Normal wear and tear, including but not limited to filters, belts, and other consumable parts, are not covered under this warranty.

3. **External Factors**: Damage caused by external factors such as natural disasters, power surges, or improper use of the system is not covered.

4. **Manufacturer Warranties**: Any warranties provided by the manufacturer of the heating and air conditioning equipment are separate and distinct from this workmanship warranty. Issues related to equipment defects should be addressed through the manufacturer’s warranty process.

5. **LIMITATION OF LIABILITY** THIS IS A LIMITED WARRANTY AND NO OTHER WARRANTY IS EXPRESSED OR IMPLIED. IN NO EVENT SHALL GOLD STANDARD HEATING AND AIR CONDITIONING, LLC BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR EXPECTED OR OTHER ECONOMIC LOSSES, OR FOR INJURY TO PERSONS OR PROPERTY) ARISING OUT OF OR IN CONNECTION WITH THE SERVICES RENDERED BY GOLD STANDARD HEATING AND AIR CONDITIONING, LLC. THE FOREGOING WARRANTY EXCLUSIONS AND LIMITATIONS SHALL APPLY TO ALL CLAIMS AND ACTIONS OF ANY KIND AND ON ANY THEORY OF LIABILITY, WHETHER BASED ON CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE OR STRICT LIABILITY), OR ANY OTHER GROUNDS, AND REGARDLESS OF WHETHER A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

**Making a Warranty Claim** To make a warranty claim, please contact our customer service team at 210.316.4597. Our representatives will guide you through the process and schedule a service visit to assess and address the issue. Please have your original service documentation and proof of purchase available for verification.

Important Note: Bio Fresh Treatments and Home Efficiency Inspections are not included in the Gold Membership program when activated for commercial users (e.g., businesses or non-residential properties). These services are available as separate offerings. For further details, please contact us via phone or email.

**Conclusion** Gold Standard Heating and Air Conditioning LLC is dedicated to ensuring our customers receive the highest quality service and support. Our 1-year workmanship warranty reflects our confidence in the skills and dedication of our technicians. We appreciate your trust in our company and look forward to providing you with reliable and efficient heating and air conditioning solutions. For further information or assistance, please contact us at:

Gold Standard Heating and Air Conditioning LLC
23306 Blanco Road, San Antonio, TX 78260

23306 Blanco Road San Antonio, TX 78260 (210) 316-4597
210.316.4597
Support@thegoldstandardhvac.com
www.thegoldstandardhvac.com

**Terms of Service Agreement**

Gold Standard Heating and Air Conditioning, LLC, (“Contractor”) and property owner (“Owner”) agree to the following:

Consult Your Attorney. This is intended to be a legally binding contract. READ IT CAREFULLY. If you do not understand the effect of any part of the Contract Documents, consult your attorney BEFORE signing.

For the Consideration, Contractor agrees to furnish the materials and labor and to complete the HVAC SERVICES on the Property on or before the Completion Date in a good and workmanlike manner according to the scope of work as agreed to by the Owner and Contractor, incorporated herein by reference.

Owner makes the following representations and has the following rights:

  • Owner has the legal authority to agree to services on the property, and owns the Property in fee simple, subject only to the Exceptions to Conveyance and Warranty.
  • Owner agrees to pay to Contractor the Contract Sum, no later than the Payment Deadline.
  • Owner agrees to make the property available for Contractor and provide full access of the property to Contractor to perform the scope of work.
  • If Owner and Contractor agree in writing to alter plans for the HVAC SERVICES, on completion of the HVAC SERVICES Owner will pay for all extra work done and material furnished as a result of the alterations, and that amount will be a part of the Consideration and the debt secured by this contract. Contractor and Owner agree that- -The commencement date for work to begin is as described in the invoice of the services to be rendered.
  • If Owner, at any time before or during the progress of the HVAC SERVICES, wants any modifications made to the Plans (“Changed Work”), Owner will request in writing that Contractor undertake the Changed Work. If Contractor agrees to do the Changed Work, Contractor may submit to Owner an estimate of the cost of the Changed Work and an extension of the Completion Date to reflect the additional time required for completing it. If a preapproved written change order is not obtained, Contractor may submit to Owner the notice of change order and extension of time in writing, and the failure of Owner to make written objection within ten days of the notice is conclusively deemed approval by Owner. The Contract Sum and the Completion Date will automatically adjust to incorporate any change orders.
  • Should Contractor encounter Concealed Conditions, the Contract Sum will be equitably adjusted by change order on claim by either party made within 5 days after notice by Contractor to Owner of the Concealed Conditions.
  • Contractor occupies the status of an independent contractor, as that term is defined in the construction industry.
  • Unless otherwise specifically provided, reference to any equipment, material, article, or patented process by trade name, make, or catalog number is regarded as establishing a standard of quality and is not construed as limiting competition. Contractor may, at Contractor’s option, use any equipment, material, article, or patented process that is substantially equal to that named.
  • Contractor has the right to subcontract any part or all of the Work.
  • LIMITATION ON LIABILITY – CONTRACTOR AND OWNER AGREE THAT IN NO EVENT SHALL GOLD STANDARD HEATING AND AIR CONDITIONING, LLC BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR EXPECTED OR OTHER ECONOMIC LOSSES, OR FOR INJURY TO PERSONS OR PROPERTY) ARISING OUT OF OR IN CONNECTION WITH THE SERVICES RENDERED BY GOLD STANDARD HEATING AND AIR CONDITIONING, LLC. THE FOREGOING SHALL APPLY TO ALL CLAIMS AND ACTIONS OF ANY KIND AND ON ANY THEORY OF LIABILITY, WHETHER BASED ON CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE OR STRICT LIABILITY), OR ANY OTHER GROUNDS, AND REGARDLESS OF WHETHER A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Agreement of Parties. The Contract Documents, including any of their exhibits and attachments, are the entire agreement of the parties. There are no representations, agreements, or promises between the parties, and neither party is relying on any statements or representations of any agent of the other party, that are not in those documents.

Amendment of Contract. This Contract may be amended only by an instrument in writing signed by the parties.

Attorney’s Fees. If either party retains an attorney to enforce this Contract, the party prevailing in litigation is entitled to recover reasonable attorney’s fees, court and other costs, and related expenses.

Binding Effect. This Contract binds, benefits, and may be enforced by the parties and their respective representatives, successors in interest, and, if permitted, their assigns.

Counterparts. If this Contract is executed in multiple counterparts, all counterparts taken together will constitute this Contract.

Choice of Law. This contract is to be construed under the laws of the state of Texas, without regard to choice-of-laws in any jurisdiction. Venue. Venue shall be in Bexar County, Texas.

Notices. Any notice required or permitted under this Contract must be in writing. Any notice required by this Contract will be deemed to be given (whether received or not) the earlier of receipt or three business days after being deposited with the United States Postal Service, postage prepaid, certified mail, return receipt requested, and addressed to the intended recipient at the address shown in this Contract. Notice may also be given by regular mail, personal delivery, courier delivery, or email and will be effective when received. Any address for notice may be changed by written notice given as provided herein.

Time. Time is of the essence. Unless otherwise specified, all references to days mean calendar days. Business days exclude all Saturdays, Sundays, and national holidays. If the date for performance of any obligation falls on a Saturday, Sunday, or national holiday, that obligation is performable on the next business day.

When the context requires, singular nouns and pronouns include the plural.